Terms of service
These Terms and Conditions are an agreement between Indic Wisdom Private Limited (“Indic Wisdom”, “we”, “us”, or “our”), the owner and operator of this website, www.indicwisdom.com, and you, the user of the website. These Terms govern your access to and use of the website, its content, products, and services.
By continuing to access, browse, or use this website, or by placing an order through this website, you agree that you have read, understood, and accepted these Terms and Conditions, along with our Privacy Policy, Shipping Policy, and Return Policy. If you do not agree with any part of these Terms, you must not use this website.
Eligibility Criteria
You must be at least 18 years of age and competent to enter into a contract under the Indian Contract Act, 1872 to use this website or place an order. If you are under the age of 18, you may use this website only under the supervision of a parent or legal guardian who agrees to these Terms on your behalf.
Account, Password and Security
User registration and login may be required to access certain features or place an order on the website. You are responsible for maintaining the confidentiality of your account details, login credentials, and password. You are also responsible for all activities that occur under your account.
You agree to provide accurate, complete, and updated information while creating an account or placing an order. In case of any unauthorized use of your account or password, you must notify Indic Wisdom immediately at sales@indicwisdom.com. Indic Wisdom shall not be responsible for any loss or damage arising from your failure to comply with this condition.
Pricing and Terms of Payment
All products listed on the website are offered at the prices displayed on the website. All prices are listed in Indian Rupees (INR) unless stated otherwise. Shipping charges, delivery fees, taxes, or any other applicable charges may be added at checkout, wherever applicable.
Indic Wisdom reserves the right to modify product prices, offers, discounts, delivery charges, or promotional schemes at any time without prior notice. In case of any error in product description, pricing, offer, availability, or other product information, Indic Wisdom reserves the right to correct such error and cancel, reject, or modify the order before dispatch. If payment has already been made for such order, the applicable refund will be processed as per our refund policy.
Payment for orders must be made through the payment methods available on the website. By placing an order, you agree to pay the total amount displayed at checkout, including applicable charges.
Products, Orders and Delivery
Indic Wisdom makes reasonable efforts to ensure that product descriptions, images, ingredients, prices, availability, and other information displayed on the website are accurate. However, product images are for representation purposes only, and actual packaging, label, colour, size, or appearance may vary slightly.
Placing an order on the website does not guarantee acceptance of the order. Indic Wisdom reserves the right to accept, reject, cancel, or limit any order at its sole discretion, including in cases of product unavailability, incorrect pricing, payment issues, suspected fraud, incorrect customer information, delivery restrictions, or violation of these Terms.
Orders will be delivered to the address provided by the user at checkout. The user is responsible for ensuring that the delivery details provided are complete and accurate. Indic Wisdom shall not be liable for failed or delayed deliveries caused by incorrect address, customer unavailability, OTP non-verification, courier delays, weather conditions, strikes, government restrictions, technical issues, or circumstances beyond reasonable control.
Cancellations, returns, refunds, and replacements shall be governed by our Return Policy available on the website.
Product Information and Usage
Information provided on the website, including product benefits, usage suggestions, articles, blogs, or other content, is for general informational purposes only. It should not be considered medical, nutritional, therapeutic, or professional advice.
Users are advised to read product labels, ingredients, allergen information, usage instructions, manufacturing details, and expiry information carefully before use. If you have allergies, dietary restrictions, medical conditions, or specific health concerns, you should consult a qualified professional before consuming any product.
Indic Wisdom shall not be responsible for any adverse reaction, allergy, misuse, or incorrect use of products purchased from the website.
Rules for User Conduct
The user agrees not to copy, reproduce, modify, distribute, transmit, display, publish, license, sell, lease, translate, create derivative works from, reverse engineer, or otherwise exploit the website or any part of it, unless expressly permitted by Indic Wisdom in writing.
The user agrees not to upload, publish, or transmit any content that is unlawful, abusive, defamatory, threatening, obscene, misleading, offensive, or violates the rights of any third party. The user also agrees not to upload or distribute viruses, malware, harmful code, bugs, trap doors, or any other software that may damage or interfere with the functioning of the website or any other person’s device.
The user shall not misuse, manipulate, interfere with, or attempt to gain unauthorized access to the website, its systems, data, accounts, or networks. Indic Wisdom reserves the right to suspend or terminate access to the website if the user violates these Terms or engages in unlawful, fraudulent, or harmful activity.
Reviews, Feedback and Comments
Users may submit reviews, comments, suggestions, feedback, testimonials, images, or other content on the website or through any communication channel. By submitting such content, the user grants Indic Wisdom the right to use, copy, edit, publish, display, distribute, reproduce, translate, and create derivative works from such content for business, website, marketing, and promotional purposes.
The user agrees that any review, feedback, or comment submitted shall not be false, misleading, unlawful, abusive, defamatory, obscene, threatening, offensive, or in violation of any third-party rights. Indic Wisdom reserves the right to monitor, edit, hide, or remove any user-submitted content at its sole discretion.
Intellectual Property
All trademarks, logos, product names, trade names, text, images, photographs, graphics, videos, icons, user interfaces, website layout, software, source code, product packaging, designs, and other content available on the website are the property of Indic Wisdom or its licensors.
Access to this website does not grant the user any license, right, title, or interest in the intellectual property of Indic Wisdom. Users may not copy, reproduce, distribute, sell, modify, display, or commercially exploit any content from the website without prior written permission from Indic Wisdom.
Third-Party Links and Services
The website may contain links to third-party websites, payment gateways, logistics partners, apps, plugins, analytics tools, social media platforms, or other external services. These third-party services are not owned or controlled by Indic Wisdom.
Indic Wisdom shall not be responsible for the content, policies, security, accuracy, availability, or practices of any third-party website or service. Users are advised to read the terms and privacy policies of such third-party platforms before using them.
Privacy
The collection, use, storage, and processing of your personal information is governed by our Privacy Policy. By using this website, you agree to the handling of your personal information in accordance with our Privacy Policy.
Termination
Indic Wisdom may suspend, restrict, or terminate a user’s access to the website without prior notice if the user violates these Terms, applicable laws, website policies, or engages in any fraudulent, abusive, harmful, or unauthorized activity.
The user may stop using the website at any time. Any obligations or liabilities incurred before termination shall continue to survive termination.
Limitation of Liability
The website, its content, products, services, and features are provided on an “as is” and “as available” basis. Indic Wisdom does not guarantee that the website will always be uninterrupted, secure, error-free, virus-free, or fully updated.
To the maximum extent permitted by applicable law, Indic Wisdom Private Limited, its directors, employees, affiliates, partners, service providers, contractors, suppliers, or licensors shall not be liable for any direct, indirect, incidental, special, punitive, or consequential loss or damage arising from the use of the website, inability to use the website, purchase or use of products, third-party services, delivery delays, incorrect information provided by the user, or any violation of these Terms.
In any event, the maximum liability of Indic Wisdom, if any, shall be limited to the amount paid by the user for the product or order giving rise to the claim, subject to applicable law.
Indemnification
The user agrees to indemnify, defend, and hold harmless Indic Wisdom Private Limited, its directors, employees, officers, affiliates, partners, agents, contractors, service providers, suppliers, and licensors from and against any claims, losses, liabilities, damages, costs, or expenses arising out of the user’s use of the website, breach of these Terms, violation of applicable laws, infringement of third-party rights, or submission of false, inaccurate, or unlawful information.
This obligation shall survive termination of these Terms.
Force Majeure
Indic Wisdom shall not be liable for any delay, failure, or non-performance caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, fire, flood, war, riots, civil unrest, government actions, strikes, lockouts, labour disputes, pandemics, epidemics, supply chain disruptions, courier delays, payment gateway failures, internet failures, technical issues, or breakdown of systems.
Modification of Terms and Conditions
Indic Wisdom reserves the right to update, change, or modify these Terms and Conditions at any time without prior notice. The updated Terms shall become effective once posted on the website.
Users are advised to review these Terms periodically. Continued use of the website after any changes are posted shall be deemed as acceptance of the revised Terms.
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any dispute arising out of or in connection with these Terms, the website, or any purchase made through the website shall be subject to the jurisdiction of the courts in Mumbai, Maharashtra.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
Indic Wisdom Private Limited
B/803, Silver Leaf CHS, Building No. 01, Near National Avenue, Akurli Road, Kandivali East, Mumbai, Maharashtra, India, 400101
Email: sales@indicwisdom.com
Website: www.indicwisdom.com